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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda and the entire PennyMac team were really great. All questions answered as they came up, and I was able to close earlier than expected.
Our loan process was very quick from start to finish. We were given an estimated timeframe of 60 days but closed in less than 30. The in-home closing was very easy and all of the document requests were easy to complete.
5 stars overall, thank you all
My refinance experience was fast, accurate, professional and friendly.
I feel like my loan officer didn’t give me the deal that he could have given me. I shop around and when I found a better deal, he didn’t want to hear it.So I feel like a number to him , not a loyal customer.
I don't think it's Tyra's fault. She doesn't have control over if or when I would receive the $1000 closing credit. I never received the credit, even though early on I was told the request was submitted and being processed. Every time I asked Tyra about it, she said she would ask. But again, I don't think she has control over it.
Edna Gotay and team were very helpful and always were very clear with the directions and requirements needed. we really appreciated their professionalism and understanding.
The communication was extremely poor. Each time I was asked for something, I provided it. Each time we were supposed to close, the goal post was moved. I was never told how much I would need at closing. The estimate was completely off. I had to come up with $25,000 additional dollars. I told Anna I was being gouged and overpaying. She insisted I wasn't. I received nearly $10,000 back at closing because I overpaid. Once we were supposed to close, and she brought up my student loans and said I hadn't made a payment. This was w... read more
We would highly recommend Pennymac. Ammie Mack was very helpful and was always there to answer our questions.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,137 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.