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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,214 reviews
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William M.'s profile image
William M. 
on Birdeye

2 years ago

Fastest ever and we got to skip two months of payments 

Selena R.'s profile image
Selena R. 
on Birdeye

2 years ago

Communication was timely and accurate, process was seamless and positive 

Sylvia H.'s profile image
Sylvia H. 
on Birdeye

2 years ago

I did not speak with you it was a man 

BENJAMIN L.'s profile image
BENJAMIN L. 
on Birdeye

2 years ago

Scheduling the notary was a problem. 

Madeline H.'s profile image
Madeline H. 
on Birdeye

2 years ago

We are happy with the overall experience of refinancing our home mortgage. 

Cynthia W.'s profile image
Cynthia W. 
on Birdeye

2 years ago

Someone messed up on our application and was about to shut down our refi without even telling us! Sandi stepped in and saved the day and expedited the entire process. She was the best. 

Amy L.'s profile image
Amy L. 
on Birdeye

2 years ago

Just to be clear for my response, they were based off of not recalling having any communication with you. I only spoke to the one person, when I called to get the loan. Otherwise I did not recall speaking or working with you. 

Jeffrey S.'s profile image
Jeffrey S. 
on Birdeye

2 years ago

In the end, all good. 

Otis E.'s profile image
Otis E. 
on Birdeye

2 years ago

The appraisal company that was sent out was the worst appraisal person I've ever dealt with he did a horrible appraisal because he was just so busy and didn't have time to do it properly but on my end I'm stuck with his decision which was absolutely unprofessional 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,214 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.