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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,794 reviews
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Earl T.'s profile image
Earl T. 
3 years ago

PennyMac did an awesome job with my refinance process. No hang-ups, Process was short and sweet. PennyMac started out as my Plan-B, but quickly became my Plan-A, and very competitive rates. Super Big Thanks to PennyMac staff, I recommend them highly. 

ABRAHAM DELA P.'s profile image
ABRAHAM DELA P. 
3 years ago

Ensure client receive timely community of changes and requirements. Ensure all members of mac team are fully knowledge and aware of client information, issues, requests and updates. Client should not have to investigate and find the answers on their own or have to constantly reach out to the mac team/poc on the discrepancies and what is going on with their application. Team requires training. 

Ryan E.'s profile image
Ryan E. 
3 years ago

n/a n/a n/a n/a 

Robert S.'s profile image
Robert S. 
3 years ago

Faye was a pleasure to work with. She explained everything she needed clearly and made things go smoothly throughout the process. 

Rene P.'s profile image
Rene P. 
3 years ago

great service 

Claire M.'s profile image
Claire M. 
3 years ago

Explanation of the final closing/signing meeting. Responding to emails with questions I had about the final closing meeting. Referring to emails where I said I couldn't answer phone calls during normal business hours, to email me instead of repeatedly calling when I said I would not be available. 

Beverly G.'s profile image
Beverly G. 
3 years ago

The process was done much quicker than expected. Faye was prompt, friendly and knowledgeable. We enjoyed working with her. 

Donald O.'s profile image
Donald O. 
3 years ago

Questions were answered promptly and calls were returned. Process was easy if cumbersome with document requests! Samijo communicated well… 

Wascar B.'s profile image
Wascar B. 
3 years ago

Follow-up and required docs matched what was agreed, no unpleasant surprises or delays, all parties involved performed without faults and were upfront with expectations. All met! Overall, two thumbs way up! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,794 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.