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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent service! My loan was processed in a timely manner and I was pleased with the loan officers’ diligence and professionalism.
Business response:
Hi Ana - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Taniary was excellent. She as always there for me when I had questions and made sure my loan closed on time. However my loan officer did not meet up to my expectations. Next time I will ask for another loan officer.
Business response:
Hi Wice - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
It was great working with Russ Martin. He took the time to answer all of our questions and we couldn't be happier.
Business response:
Thank you for the positive review, Richard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I would like to thank everyone that helped me get through my loan application.
Business response:
Hi Linda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
We had a very positive experience. The loan officers were polite and attentive and answered my questions in a timely manner.
Business response:
Thank you for the positive review, Ana! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The ladies that helped through this process were amazing and very helpful.
Business response:
Hi Sonia - Your feedback is greatly appreciated. Thank you for the review.
I have received the best service from the beginning to the end of our loan process. Pennymac staff took care of our Heloc needs. Staff was very friendly and knowledgeable. Special thanks to Lim (loan processor) and Merrill (loan officer).
Business response:
Hi Manuel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
James Vaughan and Matt Russ kept me informed of the progress of the loan application process. Both took the time to correct my mistake and I was approved. Thank you.
Business response:
Hi Judith - Your feedback is greatly appreciated. Thank you for the review.
I have loved PennyMac since day one. Excellent staff, excellent customer service, Knowledgeable individuals who reach for stars and takes their jobs very seriously to be able to explain to customers every avenue possible. I really appreciate enjoy!
Business response:
Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,186 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.