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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
great customer service
Thank you!
More communication and reply in timely answers. Request for dead husbands signature and paperwork you have on file that took weeks to get and refinance was also done through penny mac
My loan officer was great in answering all my questions even when I thought it may have sounded rude or misunderstood. He was polite and understanding my repeated concerns on someb financial language terms. 10 Stars
The online portal was very unfriendly. I had difficulty accessing the document and determining which documents were accepted. Didn't hear back about questions for days.
Interest rate
Awesome Experience
Tanairy called me every week to check in and let me know where we were in the process. She always had answers to my questions.
Everything went smoothly
PENNYMAC has a 4.4 star rating with 48,508 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.