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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,508 reviews
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Theresa S.'s profile image
Theresa S. 
3 years ago

Linda and the entire PennyMac team were really great. All questions answered as they came up, and I was able to close earlier than expected. 

Edward K.'s profile image
Edward K. 
3 years ago

Our loan process was very quick from start to finish. We were given an estimated timeframe of 60 days but closed in less than 30. The in-home closing was very easy and all of the document requests were easy to complete. 

Elizabeth K.'s profile image
Elizabeth K. 
3 years ago

5 stars overall, thank you all 

Sandra B.'s profile image
Sandra B. 
3 years ago

My refinance experience was fast, accurate, professional and friendly. 

MARIA M.'s profile image
MARIA M. 
3 years ago

I feel like my loan officer didn’t give me the deal that he could have given me. I shop around and when I found a better deal, he didn’t want to hear it.So I feel like a number to him , not a loyal customer. 

Elsa B.'s profile image
Elsa B. 
3 years ago

This is the 2nd time I am refinancing with Pennymac and it went smoothly! I shopped around for the best options and no one could beat Pennymac. I am very happy with the whole process and attention to detail placed into our loan. 

Maria M.'s profile image
Maria M. 
3 years ago

Edna Gotay and team were very helpful and always were very clear with the directions and requirements needed. we really appreciated their professionalism and understanding. 

Alona P.'s profile image
Alona P. 
3 years ago

That was well organized. 

Eric S.'s profile image
Eric S. 
3 years ago

Process was quick painless and clearly communicated. Weekly updates were the norm. The entire team was flexible 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,508 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.