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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was a new experience since it was during the COVID-19 situation. I am more of looking at the person in the eyes and shaking hands. But it was a good experience it probably could be a little better but am very happy with the outcome thank you.
I had a great experience with Marcia. She was friendly and knowledgeable. I love Pennymac and they treat you more than just a customer.
There was some confusion and additional requests for documents, related to my wife being self employed, and the documents that were required to show her income, but Brandon did a great job of answering all of my questions and easing my frustration with the process. He was very professional, but understanding at the same time.
Great Loan. thank you
Very professional. Explained everything clearly and answered all of my questions.
Five out of five stars
Pennymac and Darcel kept me up to date with every step of the process
Mr. Green was very professional during the process. He answered all of our questions as well as providing information that was very pertinent to the refinancing process.
Good experience overall
PENNYMAC has a 4.4 star rating with 49,365 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.