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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Edward was a professional throughout the process. He returned all calls promptly and answered all of my questions in a kind and courteous manner.
I really enjoyed talking with Erika Stacy. She is friendly, understanding and patient. I had an usually situation and she helped me get through it all. I would recommend working with Erica Stacy at PennyMac. When I'm ready again in the future I will be calling her.
Very friendly and helpful with any questions I had with the loan process.
This was my second mortgage with PennyMac. Diana Rogel and Nicki Stober were awesome! Problem with my second mortgage started when the MAC team got involved. They scheduled my appraisal the day before I was to close. Then after clearing that up the final numbers for closing changed 4 times. I sat in the title office waiting for Pam Wilcox to clear up the problems for hours and things were finally resolved. There were no reasons for this and it was the most stressful closing we have ever had! It’s a shame that this happened a... read more
From start to finish the experience was great!
Sandrea was very personable and easy to talk to. Lucky for me she dumbed down the whole process so even a novice like me could understand.
it was ok. will use again if needed
It was simple and easy. Expectations were communicated well and overall it was a good experience.
Easy and smooth experience. Thanks!
PENNYMAC has a 4.5 star rating with 49,217 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.