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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Best loan experience we've ever had! Your organization is extremely organized and on top of the process.
All of my questions was answered in a professional and timely manner!
Everyone was very polite and responded to my questions promptly and professionally! They were all extremely pleasant to work with! I always appreciate good customer service!
Everyone was willing to help me with the process of sending and receiving documents and applications.
I was a little apprehensive about the entire refi process, but Michelle walked us through every step with ease.
Excellent !
The process was simple Always gets back to you quickly Advised him I work nights so all calls had been made at the appropriate time including time zones differences Great to work with Very easy to use the online services
More person-to-person communications, rather than just leaving phone messages. Also, it seemed like a number of PennyMac people kept contacting us by email, some of which did not know the status of our loan application or what their role in it was supposed to be.
All went great with our refinance
PENNYMAC has a 4.4 star rating with 48,792 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.