PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,365 reviews
Select a rating
Kerry G.'s profile image
Kerry G. 
4 years ago

I am happy with the way things turn out. Process was timely and accurate and close on time. 

Shirley L.'s profile image
Shirley L. 
4 years ago

Great service, Thank you Shalom 

Carolyn B.'s profile image
Carolyn B. 
4 years ago

It could of been a lot smoother. I feel there were too many people working on my case and they weren't on the same page. 

Hermann F.'s profile image
Hermann F. 
4 years ago

Excellent loan officers and customer service agents. 

Brandon E.'s profile image
Brandon E. 
4 years ago

Tyra made sure to explain the process, needed documentation, explained everything where I could understand and made the process very easy for me. Definitely helps working with someone that you can feel comfortable asking questions when your unsure about anything. Thanks 

Michelle P.'s profile image
Michelle P. 
4 years ago

Everything that Peter did was great! The only issue we ran into was at closing the wrong last name was printed on the documents. This was corrected quickly though and we were able to reschedule and complete closing the following week. 

STEPHANIE B.'s profile image
STEPHANIE B. 
4 years ago

Anna was amazing, she helped me so much and went above and beyond to help us close on time. The only downside to Pennymac is when you call after your loan has processed I could not get a hold of anyone, but during the process it is very easy to get a hold Of someone 

Matthew D.'s profile image
Matthew D. 
4 years ago

This review is actually towards Daniel Torres. From the onset our materials and messages have been sent to the wrong person. I’ve received all of Matt’s and Matt received all of mine. Hilda was great and helpful. Daniel Torres has been blowing Matt and I off. We still haven’t received any answer to our requests. We were told there would be just the one credit pull and only agreed to the one credit pull and several excessive credit pulls were made over the course of a few days. We’ve requested this to be rectified several ti... read more

Donald S.'s profile image
Donald S. 
4 years ago

Liem was very efficient and a pleasure to work with on our recent home refinance. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,365 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.