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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,219 reviews
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Gerardo Gallardo M.'s profile image
Gerardo Gallardo M. 
on Birdeye

2 years ago

The process was a new experience since it was during the COVID-19 situation. I am more of looking at the person in the eyes and shaking hands. But it was a good experience it probably could be a little better but am very happy with the outcome thank you. 

Andrew L.'s profile image
Andrew L. 
on Birdeye

2 years ago

I had a great experience with Marcia. She was friendly and knowledgeable. I love Pennymac and they treat you more than just a customer. 

Lelon A.'s profile image
Lelon A. 
on Birdeye

2 years ago

There was some confusion and additional requests for documents, related to my wife being self employed, and the documents that were required to show her income, but Brandon did a great job of answering all of my questions and easing my frustration with the process. He was very professional, but understanding at the same time. 

Susan M S.'s profile image
Susan M S. 
on Birdeye

2 years ago

Great Loan. thank you 

Clarissa M.'s profile image
Clarissa M. 
on Birdeye

2 years ago

Very professional. Explained everything clearly and answered all of my questions. 

Zalia D.'s profile image
Zalia D. 
on Birdeye

2 years ago

Five out of five stars 

JUSTIN P.'s profile image
JUSTIN P. 
on Birdeye

2 years ago

Pennymac and Darcel kept me up to date with every step of the process 

JOSEPH M.'s profile image
JOSEPH M. 
on Birdeye

2 years ago

Mr. Green was very professional during the process. He answered all of our questions as well as providing information that was very pertinent to the refinancing process. 

Treneecia G.'s profile image
Treneecia G. 
on Birdeye

2 years ago

Good experience overall 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.