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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,219 reviews
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Catherine T.'s profile image
Catherine T. 
on Birdeye

2 years ago

Everything was done online and that is easier for me. the process was very smooth no issues popped up. the closing process accommodated my schedule. 

Carol S.'s profile image
Carol S. 
on Birdeye

2 years ago

Firstly prompt and accurate communication would have helped immensly. Just one example of this was that we received three notices that PennyMac had all the forms and information needed only to be told that they needed more. We had to fax the forms to PM so I used UPS to do it. With all the forms we sent, we sent about $70 to do this. But the amount was not important to me as I just wanted to give them everything they needed. Yet we had to fax things three different times. The loan information itself was part of the problem. ... read more

Terry S.'s profile image
Terry S. 
on Birdeye

2 years ago

Vanessa was awesome and answered every question I had. 

Janet C.'s profile image
Janet C. 
on Birdeye

2 years ago

Informative, knowledgeable and smooth easy process. 

Gina S.'s profile image
Gina S. 
on Birdeye

2 years ago

Thank you for an easy closing. 

Lonny B.'s profile image
Lonny B. 
on Birdeye

2 years ago

Everything went very smoothly. 

James H.'s profile image
James H. 
on Birdeye

2 years ago

Outstanding communication and reliability 

Wayne P.'s profile image
Wayne P. 
on Birdeye

2 years ago

Outstanding !!!!!!! 

Chelsey Y.'s profile image
Chelsey Y. 
on Birdeye

2 years ago

After having a nightmare of an experience with another loan company, I reached out to PennyMac and a week later we were already to close. I realize not every refinance goes quite this fast, but it was still an incredible lift off our shoulders and a very awesome experience overall. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.