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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,219 reviews
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Clarence Walker J.'s profile image
Clarence Walker J. 
on Birdeye

2 years ago

Great setvice 

Daniel D.'s profile image
Daniel D. 
on Birdeye

2 years ago

She was very thorough. 

Bruce S.'s profile image
Bruce S. 
on Birdeye

2 years ago

The entire process went well. I am comfortable with the full outcome. The home visit to close was appreciated and it went very quickly. The agent was courteous and professional and very knowledgeable. I will refer PennyMac to others in the future. Thank you. 

ROBERT M.'s profile image
ROBERT M. 
on Birdeye

2 years ago

Ashley always responded promptly and accurately to my concerns even if I was the one making the interaction more difficult. She never made me feel like a burden and always informed me of what was going on and why. 

KASHMIRA P.'s profile image
KASHMIRA P. 
on Birdeye

2 years ago

I am very happy and very proud to do business with M.A.C Team It was very nice and easy user friendly and have great service. 

MATTHEW H.'s profile image
MATTHEW H. 
on Birdeye

2 years ago

Great service, much appreciated 

William W.'s profile image
William W. 
on Birdeye

2 years ago

Despite the closing delays, which moved the closing into a new month and caused another payment to be withdrawn at the old interest rate and changed the amount due at closing, Nayely was able to get the necessary changes made to fix the closing costs and the final steps were smooth. 

Emanuel B.'s profile image
Emanuel B. 
on Birdeye

2 years ago

Brittany Jones was very professional she called and let me know if any changes were being made. Brittany Jones very nice to deal with and talk to. If I ever decided to refinance again I would like to have Brittany Jones to help me with my process.Thank you Brittany Jones. From Emanuel Baxter 

DAVID F.'s profile image
DAVID F. 
on Birdeye

2 years ago

When I talked to the initial male on the phone the only thing he said it was going to cost me was a hundred dollar application fee. Failed to say I would pay almost 8K in closing cost. Also said it would lower my interest rate. My interest rate is actually higher. He said I would save money but didn’t understand how. I took the word of your company. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.