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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,219 reviews
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William S.'s profile image
William S. 
on Birdeye

2 years ago

clear explanations, questions answered, not rushed, she took the time I needed 

Bianca M.'s profile image
Bianca M. 
on Birdeye

2 years ago

Don't really recall speaking/working with Mr. Williams; communication was limited to emails. however, my husband may have spoken with Mr. Williams during this process. I had a few phone calls from a female requesting specific documents and later asking about when Pennymac would be sending documents over for the new title company to finish up the process. 

Matthew P.'s profile image
Matthew P. 
on Birdeye

2 years ago

The process was fast and efficient. The information received was accurate with respect to the loan closing process and dealt with professionally by the team. 

Miles H.'s profile image
Miles H. 
on Birdeye

2 years ago

Very informative and professional thank you . 

Kerry S.'s profile image
Kerry S. 
on Birdeye

2 years ago

Her information was very good 

Larry M.'s profile image
Larry M. 
on Birdeye

2 years ago

The process was very clear from start to finish. All questions were answered in a timely manner, and everything was provided to us from the onset. 

David C.'s profile image
David C. 
on Birdeye

2 years ago

I had problems with knowing exactly what documents were required. In one case documents were requested for things that didn't apply to me. It's possible that because I've never used this online process before I had some confusion that was self created. Carissa was very helpful and patient in navigating me through the process. 

Benjamin L.'s profile image
Benjamin L. 
on Birdeye

2 years ago

Great team, quick and responsive 

Diane B.'s profile image
Diane B. 
on Birdeye

2 years ago

Very professional and fast. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.