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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,156 reviews
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Peggy B.'s profile image
Peggy B. 
3 years ago

Consistent clear communication! 

CYNTHIA M.'s profile image
CYNTHIA M. 
3 years ago

Chantel and all of the associates at PennyMac made us feel well cared for during the process of our refi. Many thanks for making the experience smooth. 

Deborah M.'s profile image
Deborah M. 
3 years ago

Excellent follow-up at each step of the process. Answered questions promptly 

KRYSTAL C.'s profile image
KRYSTAL C. 
3 years ago

I like that everything was communicated clearly from beginning to the end. 

Sylvia F.'s profile image
Sylvia F. 
3 years ago

It was all Edward. He walked me through so I knew how to fill in the forms and get them filed quickly. He touched base with me every week to keep me well informed on how the loan was progressing. I had no surprises. Thank you Edward for making my refinancing a complete pleasure. 

KENNETH A.'s profile image
KENNETH A. 
3 years ago

Professional, accurate and timely. What else can you ask for. Great job! 

Erik H.'s profile image
Erik H. 
3 years ago

Danyell was gret 

Deirdre S.'s profile image
Deirdre S. 
3 years ago

My experience with PennyMac was awesome. Working with Chantel Bryant was amazing. She was easy to talk to. She clearly communicated the process and answered all of my questions throughout. I closed on-time as expected, and couldn't have asked for a better experience. Chantel and the PennyMac staff, definitely get 5 stars from me. 

CHARLES S.'s profile image
CHARLES S. 
3 years ago

Things were good 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,156 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.