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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,219 reviews
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Donald Williams I.'s profile image
Donald Williams I. 
on Birdeye

2 years ago

Great team to work with. They answered all my questions and helped me navigate the loan process. 

ABRAHAM DELA P.'s profile image
ABRAHAM DELA P. 
on Birdeye

2 years ago

Ensure client receive timely community of changes and requirements. Ensure all members of mac team are fully knowledge and aware of client information, issues, requests and updates. Client should not have to investigate and find the answers on their own or have to constantly reach out to the mac team/poc on the discrepancies and what is going on with their application. Team requires training. 

James T.'s profile image
James T. 
on Birdeye

2 years ago

The disclosure documents were sent to me over 20 times being incorrect each time. I discussed this many times & they still sent incorrect disclosures. Later I signed the correct disclosures & after the loan closed I was still receiving incorrect disclosures. Unbelievable!!! 

Diane D.'s profile image
Diane D. 
on Birdeye

2 years ago

Awful experience 

Stacey D.'s profile image
Stacey D. 
on Birdeye

2 years ago

Everything worked out great. 

Margaret B.'s profile image
Margaret B. 
on Birdeye

2 years ago

I didn’t have a lot of trouble with the loan 

RICKY L.'s profile image
RICKY L. 
on Birdeye

2 years ago

When having questions, they were answered quickly 

Angela R.'s profile image
Angela R. 
on Birdeye

2 years ago

The whole refinancing process was quick and easy. I couldn’t believe it! 

Austin R.'s profile image
Austin R. 
on Birdeye

2 years ago

5 star it was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.