This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac did an awesome job with my refinance process. No hang-ups, Process was short and sweet. PennyMac started out as my Plan-B, but quickly became my Plan-A, and very competitive rates. Super Big Thanks to PennyMac staff, I recommend them highly.
n/a n/a n/a n/a
Faye was a pleasure to work with. She explained everything she needed clearly and made things go smoothly throughout the process.
great service
Explanation of the final closing/signing meeting. Responding to emails with questions I had about the final closing meeting. Referring to emails where I said I couldn't answer phone calls during normal business hours, to email me instead of repeatedly calling when I said I would not be available.
The process was done much quicker than expected. Faye was prompt, friendly and knowledgeable. We enjoyed working with her.
Questions were answered promptly and calls were returned. Process was easy if cumbersome with document requests! Samijo communicated well…
Follow-up and required docs matched what was agreed, no unpleasant surprises or delays, all parties involved performed without faults and were upfront with expectations. All met! Overall, two thumbs way up!
My calls or emails with questions were always answered in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,219 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.