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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,503 reviews
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Kimberly F.'s profile image
Kimberly F. 
3 years ago

Great experience 

John R.'s profile image
John R. 
3 years ago

The PennyMac refi process was thoroughly explained to me and proceeded without any hiccups! All PennyMac associates were polite, addressed my questions promptly and the loan closed when expected. Very pleasant experience!! 

Craig D.'s profile image
Craig D. 
3 years ago

Clear communication of the process, and what is required. Very straight forward and on time. 

Elliott F.'s profile image
Elliott F. 
3 years ago

Great experience 

Jonathan R.'s profile image
Jonathan R. 
3 years ago

Tanairy was also pleasant and what ever questions I had she answered them promptly. 

Stephen S.'s profile image
Stephen S. 
3 years ago

Just was great about communicating to me, staying on top of me. I am just as busy as the next person and I need to be reminded not in an "annoying" way but toe that line just right. It is a delicate balance and that was done well. That is why the experience was great. 

Mary C.'s profile image
Mary C. 
3 years ago

The entire refinance process went smooth. Everyone who assisted me at PennyMac was great. I was impressed that everything flowed so well. I would definitely recommend to my friends. 

Laura C.'s profile image
Laura C. 
3 years ago

Tanairy was great, along with her team. Thank you for taking good care of us. 

Mohammed H.'s profile image
Mohammed H. 
3 years ago

Provide what you promise. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,503 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.