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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,219 reviews
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David C.'s profile image
David C. 
on Birdeye

2 years ago

Mr. Paider lacks the ability to communicate to consumers his intent. In order to communicate with any entity. One must be able to speak the apposing language. Dialogue, dialect and terminology included. 

Steven B.'s profile image
Steven B. 
on Birdeye

2 years ago

The payouts at the end were not even close to being accurate. They sent me checks to pay off my credit cards and the amount on the checks were based on balances that were 2 months out of date, which created problems for me. I was told at the beginning that the credit cards would be paid electronically at there current balance. 

Mitchell B.'s profile image
Mitchell B. 
on Birdeye

2 years ago

Very happy 

Rey Ortega A.'s profile image
Rey Ortega A. 
on Birdeye

2 years ago

The prompt and attentive customer service. 

Ronald R.'s profile image
Ronald R. 
on Birdeye

2 years ago

No thanks I don’t want to 

John T.'s profile image
John T. 
on Birdeye

2 years ago

Better communication 

Terry S.'s profile image
Terry S. 
on Birdeye

2 years ago

Several times I was told my total payment would be around 750.00 per month. I always said that's not correct I knew it had to be higher but I was still told by several different people that was accurate. Turns out I was right. Other than that everything was great. I think people need to be better trained on giving out more accurate numbers. 

STEVEN C.'s profile image
STEVEN C. 
on Birdeye

2 years ago

ok great she did great 

George S.'s profile image
George S. 
on Birdeye

2 years ago

Timeline..Timeliness.. accurate numbers 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.