PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,160 reviews
Select a rating
JEFFREY C.'s profile image
JEFFREY C. 
3 years ago

The escrow account was short requiring me to choose between higher monthly payments or a lump sun to cover the difference. Initially the communication was very good but toward the actual closing date I had to call Penny Mac to get things resolved 

Frank Wilson J.'s profile image
Frank Wilson J. 
3 years ago

Professional, fast, patience....great experience!!! 

Ellise S.'s profile image
Ellise S. 
3 years ago

great service except the fact that my information was sold out and have been getting constant mail from all over trying to sell me insurance after i closed my "new loan" 

Deborah B.'s profile image
Deborah B. 
3 years ago

Because anytime I called to talk to someone no one bothered to ever answer the phones to answer my questions that's why 

Robert M.'s profile image
Robert M. 
3 years ago

The entire process went smoothly and closed on time. 

Thomas H.'s profile image
Thomas H. 
3 years ago

Very easy process. 

Kathryn T.'s profile image
Kathryn T. 
3 years ago

My M.a.c. team consistently provides efficient and courteous service! I have refinanced with them twice and each experience is seamless. I HIGHLY recommend choosing PENNYMAC for all your mortgage needs! 

Imelda W.'s profile image
Imelda W. 
3 years ago

Delayed signing of docs because docs were not accurate the first time. 

Jennifer G.'s profile image
Jennifer G. 
3 years ago

Drew was fantastic! He listened and helped take care of my needs quickly and easily. Through the process he explained all steps and made sure I understood each step before moving forward. Drew helped make all of the interactions around a bigger decision a smooth and easy transaction. Thank you Drew! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,160 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.