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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mostly good, had a few times when people said conflicting things and caused a lot more difficulty than needed.
Business response:
Hi Walter - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Yester was fantastic to work with!!
Business response:
Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The Pennymac team was great help with navigating me through the process.
Business response:
Thank you for taking the time to share your experience with us, Kenneth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone and everything was Great. The only thing I'd say is that after you sign your final paperwork, you hear nothing from anyone. You don't know if paperwork was signed correctly or know exactly how you're getting your payment.
Business response:
Hi Janai - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everything was great except the check that I received was payable to the company where I owe credit instead to my checking account which I have an an access to pay the right amount. So now I have to get hold of the company which who has overpaid.
Business response:
Thank you for taking the time to share your experience with us, Edgardo. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Nicole and the entire team was easy to work with and answered all of my questions-before I asked them! When I told a friend in the financial loan business that PennyMac was our current lender - he said they are great to work with. He was right.
Business response:
Hi Boyd - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Your team was amazing!! Nancy was a pleasure to work with. Thank you all again.
Business response:
Thank you for taking the time to share your experience with us, Jason. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Edna returned my call or texts even when they may have been outside of the normal business hours the next day
Business response:
Hi Richard - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Great customer service
Business response:
Hi Adolfo - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,186 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.