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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,219 reviews
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Christopher W.'s profile image
Christopher W. 
on Birdeye

2 years ago

Best loan experience we've ever had! Your organization is extremely organized and on top of the process. 

Sheila G.'s profile image
Sheila G. 
on Birdeye

2 years ago

It was all handled very quickly and professionally! Thank you very much! 

Nicholas J.'s profile image
Nicholas J. 
on Birdeye

2 years ago

All of my questions was answered in a professional and timely manner! 

Aaron S.'s profile image
Aaron S. 
on Birdeye

2 years ago

Process moved quickly. 

Kam C.'s profile image
Kam C. 
on Birdeye

2 years ago

Everyone was very polite and responded to my questions promptly and professionally! They were all extremely pleasant to work with! I always appreciate good customer service! 

Vernon F.'s profile image
Vernon F. 
on Birdeye

2 years ago

Everyone was willing to help me with the process of sending and receiving documents and applications. 

Bernard D.'s profile image
Bernard D. 
on Birdeye

2 years ago

I was a little apprehensive about the entire refi process, but Michelle walked us through every step with ease. 

George Lloyd I.'s profile image
George Lloyd I. 
on Birdeye

2 years ago

The process was simple Always gets back to you quickly Advised him I work nights so all calls had been made at the appropriate time including time zones differences Great to work with Very easy to use the online services 

William S.'s profile image
William S. 
on Birdeye

2 years ago

More person-to-person communications, rather than just leaving phone messages. Also, it seemed like a number of PennyMac people kept contacting us by email, some of which did not know the status of our loan application or what their role in it was supposed to be. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.