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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,180 reviews
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ELIZABETH B.'s profile image
ELIZABETH B. 
3 years ago

Linda Frazier made everything easy and enjoyable. 

DAVID H.'s profile image
DAVID H. 
3 years ago

Following up the application to complete the process. 

Nicholas B.'s profile image
Nicholas B. 
3 years ago

Nananananana 

Teresa B.'s profile image
Teresa B. 
3 years ago

The loan process to way to long. The documents that were requested made no sense, example the documentation on a HELOC from another property that I own. Nothing changed since the last time I refinanced my home at it didn’t take long at all last time. I Was refinancing a loan that PennyMac had so you would think PennyMac would have all they need. 

Zachary B.'s profile image
Zachary B. 
3 years ago

Lack of response from loan specialist and loan officer. Incorrect figures on closing doc, not updated before scheduled closing date. Loan officer purchasing points without my knowledge. No guidance on next mortgage payment date, no knowledge from the team that the portal will still reflect old loan details. Still unknown when the next payment is due. Horrible service from the Pennymac team. 

Jason B.'s profile image
Jason B. 
3 years ago

From the moment I contacted PennyMac it was a quick and seem less experience. 

Julio M.'s profile image
Julio M. 
3 years ago

Very nice and easy-going and the closing time around two weeks very quickly I really like this mortgage company. Great experience really recommend. 

Sadie J.'s profile image
Sadie J. 
3 years ago

I give PennyMac a five they were patient and accurate with the process 

Christine Q.'s profile image
Christine Q. 
3 years ago

No thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,180 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.