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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Linda Frazier made everything easy and enjoyable.
Following up the application to complete the process.
Nananananana
The loan process to way to long. The documents that were requested made no sense, example the documentation on a HELOC from another property that I own. Nothing changed since the last time I refinanced my home at it didn’t take long at all last time. I Was refinancing a loan that PennyMac had so you would think PennyMac would have all they need.
Lack of response from loan specialist and loan officer. Incorrect figures on closing doc, not updated before scheduled closing date. Loan officer purchasing points without my knowledge. No guidance on next mortgage payment date, no knowledge from the team that the portal will still reflect old loan details. Still unknown when the next payment is due. Horrible service from the Pennymac team.
From the moment I contacted PennyMac it was a quick and seem less experience.
Very nice and easy-going and the closing time around two weeks very quickly I really like this mortgage company. Great experience really recommend.
I give PennyMac a five they were patient and accurate with the process
No thank you.
PENNYMAC has a 4.4 star rating with 48,180 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.