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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,220 reviews
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Steven K.'s profile image
Steven K. 
on Birdeye

2 years ago

It was great. Thank you 

Aidan S.'s profile image
Aidan S. 
on Birdeye

2 years ago

The process and the help from all involved was wonderful and very well explained. Honestly, most of the stress I was expecting was handled by my team and made the process smooth and speedy. Highly recommend. 

SHEILA J.'s profile image
SHEILA J. 
on Birdeye

2 years ago

Excellent customer service 

Robert C.'s profile image
Robert C. 
on Birdeye

2 years ago

Very easy and VERY stress free experience! 

Holly W.'s profile image
Holly W. 
on Birdeye

2 years ago

Great experience 

DAVID B.'s profile image
DAVID B. 
on Birdeye

2 years ago

The whole refi process was not pleasant at all for me. Omar did a good job working with me to get the loan prepared and get credits issued where he could. There were so many added costs to this refi that at I stated I was not in agreement with - as other lenders were waiving these if we went with them. I opted to stay with Pennymac but feel that inhouse fees for existing customers are way to expensive. 

Rebecca H.'s profile image
Rebecca H. 
on Birdeye

2 years ago

Thank you! 

Trung V.'s profile image
Trung V. 
on Birdeye

2 years ago

Requesting same docs too many times 

Brian P.'s profile image
Brian P. 
on Birdeye

2 years ago

Just better communication and not having to repeat several things to different people. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,220 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.