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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,174 reviews
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Velma N.'s profile image
Velma N. 
3 years ago

Great experience, it was quick and efficient. Everything was explained and they walked me through the entire process. 

Andrew C.'s profile image
Andrew C. 
3 years ago

Very organized. 

George Harper J.'s profile image
George Harper J. 
3 years ago

Very quick response and frequent updates on the status of my loan and closing details throughout the process. 

Ezeckiel K.'s profile image
Ezeckiel K. 
3 years ago

The Process was extremely delayed without clear communication of when it would be completed. It would have been quicker to purchase a new home than it was to do a simple refinance. It was a little disappointing especially since my previous loan was already with pennymac. It shouldn't have taken 5 months to complete when no outside company was involved. 

Michael K.'s profile image
Michael K. 
3 years ago

Molly was a wonderful lady and was able explain the process to us in a simple manner. 

Douglas C.'s profile image
Douglas C. 
3 years ago

Easy refinance 

JOSE C.'s profile image
JOSE C. 
3 years ago

Very professional people & courteous. 

Michael I.'s profile image
Michael I. 
3 years ago

More attention to my questions and confusion about certain issues. I got mixed messages and could have benefitted from a more focused response. 

KEITH G.'s profile image
KEITH G. 
3 years ago

Fastest, easiest refinance I've ever done 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,174 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.