PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
Select a rating
John M.'s profile image
John M. 
on Birdeye

8 months ago

Was quick and easy 

Business response:

Hi John - Your feedback is greatly appreciated. Thank you for the review. 

Benjamin L.'s profile image
Benjamin L. 
on Birdeye

8 months ago

The Pennymac team was very helpful and very pleasant to work with. 

Business response:

Thank you for taking the time to share your experience with us, Benjamin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Christine B.'s profile image
Christine B. 
on Birdeye

8 months ago

Thank you to my loan officer Angel and to Kennedy! Great Job! 

Business response:

Hi Christine - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lawrence S.'s profile image
Lawrence S. 
on Birdeye

8 months ago

Team members were very professional.  

Business response:

Thank you for the positive review, Lawrence! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Winfred P.'s profile image
Winfred P. 
on Birdeye

8 months ago

Everyone was very polite and helpful. Thank you. 

Business response:

Hi Winfred - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Robyn C.'s profile image
Robyn C. 
on Birdeye

8 months ago

The process was a lot easier and more pleasant than I expected to be. 

Business response:

Hi Robyn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kimberlyn J.'s profile image
Kimberlyn J. 
on Birdeye

8 months ago

I am very impressed with the service I received. It was very smooth and fast. Everyone was very helpful and knowledgeable. Paul Olexa was extremely patient and pleasant as well. Russ Martin handled the loan with lightning speed. Thank you.  

Business response:

Hi Kimberlyn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Thomas P.'s profile image
Thomas P. 
on Birdeye

8 months ago

The form to verify my SSN with the SSA could have been better explained, other than that everything went very smooth. 

Business response:

Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Ronald T.'s profile image
Ronald T. 
on Birdeye

8 months ago

The notary that came to our home to close was very friendly and knowledgeable! 

Business response:

Hi Ronald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.