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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,180 reviews
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Wayne L.'s profile image
Wayne L. 
3 years ago

The process was pretty straight forward and I was able to do everything online. The loan officers were there to assist with any issues. The only issue I really had, was getting the final details after the appraisal, but once I realized it was all uploaded in the loan portal, I was able to review everything. 

Eric H.'s profile image
Eric H. 
3 years ago

5 star rating for speed, efficiency, and thorough understand of what I wanted 

Brandon C.'s profile image
Brandon C. 
3 years ago

Awesome experience. Everything was perfect and fast! 

Wilibardo Rosario M.'s profile image
Wilibardo Rosario M. 
3 years ago

All the Loan Team like William, Zac are good I help me a lot , but the treatment to me from Jazmin Flowers was exceptional 😄. Thanks PennyMac made me happy and continuing with these winners 🏆of great employees that you select to help me , God bless Avery body of PennyMac. 

TIMOTHY L.'s profile image
TIMOTHY L. 
3 years ago

Everyone was very nice and very informative 

VICTORIA A.'s profile image
VICTORIA A. 
3 years ago

Charles was really great to work with. He checked in and followed up with me often and made the entire process frustration-free. Everyone on the mac team did a fantastic job, I was very happy with my refi. 

JOSE C.'s profile image
JOSE C. 
3 years ago

Charles Wood was GREAT! However when other got involved in the calls it became mor confusing and more stressful because it felt like communication break down on PennyMacs end. Finally closed thank you. I hope no one else has to go though what what we did. The decision to do this is already hard enough and should be more smooth with professionals handling the documents. 😏 

Tequila W.'s profile image
Tequila W. 
3 years ago

The entire process was easy from start to end. I appreciate all the representatives' help and advice. 

Diego Andrade S.'s profile image
Diego Andrade S. 
3 years ago

Good experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,180 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.