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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process was pretty straight forward and I was able to do everything online. The loan officers were there to assist with any issues. The only issue I really had, was getting the final details after the appraisal, but once I realized it was all uploaded in the loan portal, I was able to review everything.
5 star rating for speed, efficiency, and thorough understand of what I wanted
Awesome experience. Everything was perfect and fast!
All the Loan Team like William, Zac are good I help me a lot , but the treatment to me from Jazmin Flowers was exceptional 😄. Thanks PennyMac made me happy and continuing with these winners 🏆of great employees that you select to help me , God bless Avery body of PennyMac.
Everyone was very nice and very informative
Charles was really great to work with. He checked in and followed up with me often and made the entire process frustration-free. Everyone on the mac team did a fantastic job, I was very happy with my refi.
Charles Wood was GREAT! However when other got involved in the calls it became mor confusing and more stressful because it felt like communication break down on PennyMacs end. Finally closed thank you. I hope no one else has to go though what what we did. The decision to do this is already hard enough and should be more smooth with professionals handling the documents. 😏
The entire process was easy from start to end. I appreciate all the representatives' help and advice.
Good experience.
PENNYMAC has a 4.4 star rating with 48,180 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.