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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent Customer service.
Everything went as expected. A professional experience from start to finish.
I feel that I was overcharged based on my pending v.a. Claim. I had a question at cloing and I was told to take it or leave it. My broker left in the middle of the process. I’m not sure what role K. Baker played in my loan.
Colin helped me through the process and was available for any questions I had. It made my experience feel that much more relaxing 😎.
Fantastic experience.
Communication is/was the key. Just knowing that “my question(s)” are not hanging out on someone’s voicemail that never gets responded to, or unanswered email or text. Some businesses seem to have a problem utilizing the capabilities of all their devices. Your group seems to have it down. “Customer Relations”, we used to all it.
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Professional and polite
I shopped around, and other lenders tried to sell my on service, but they couldn't touch PennyMac on the rate or the closing costs. To my surprise, I also got great service. I'm very happy I went with PennyMac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,221 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.