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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,176 reviews
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Thomas L.'s profile image
Thomas L. 
3 years ago

a lower interest rate 

Charles M.'s profile image
Charles M. 
3 years ago

Communication was non existent. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
3 years ago

The speed of the process was what I liked the most. 

Christopher L.'s profile image
Christopher L. 
3 years ago

 The process could not have been simpler. I called and spoke with a loan officer, and he would put documentation in the portal. He would notify me when/what needed to be done in the portal. Then when the processing was complete, a mobile notary was sent to my house for the closing. 

Joanne T.'s profile image
Joanne T. 
3 years ago

Our loan process with PennyMac was quick and straightforward. Every step was explained and questions answered. We were always able to reach our loan representative, Linda Horne, who went above and beyond to help us (we were out of town at time of settlement). We highly recommend PennyMac!! 

Michael A.'s profile image
Michael A. 
3 years ago

We are very pleased with the customer service of Penny Mac employees. Everyone has been pleasant to speak with and very accommodating. This was the main reason we chose to refinance our original loan with you. 

Edward S.'s profile image
Edward S. 
3 years ago

accurate time estimate on closing 

Shabaresha H.'s profile image
Shabaresha H. 
3 years ago

Thank you samijo grant !! 

Jerome G.'s profile image
Jerome G. 
3 years ago

Was completely awesome in all loan closing categories! 5 stars!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,176 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.