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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was easy
Quick and fairly easy, but I also had a lot of access to technology.
Polite, terms of paperwork were clear, and items were processed in adequate time.
Na...........
Whenever I had questions, they were answered promptly. This experience was very professional, and the customer service was great.
Seems like no one was listening to me that my closing disclosure was just wrong. Brandon just sent me canned messages assuming that it was my problem. As soon as someone finally asked my originator about my question, I got a call and we sorted out the issue. Need better listening skills. (and maybe a better signing portal)
Already had a loan with Pennymac so it was just a refi. Went smoothly and professionally. I recommend pennymac and would use them again.
better communication from Pennymac
Great customer service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,221 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.