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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great and easy experience.
Brianna was great to work with. Very patient and knowledgeable.
No I would not like to.
Everything was explained good and everyone I talked to was friendly and helpful
The website functioning properly to upload all the documents I submitted, the first time. Fewer people working on the loan - there was a lot of passing the process on to someone else in a different department and then having to submit the same documents again to a different person. The title company got my cosigner's name wrong and kept it wrong despite many times being corrected. No one explained clearly from the beginning how to accomplish a closing with two signers who live in different states until I finally called ... read more
I have no statement.
Yjank you.
PennyMac provided us with a great, straightforward experience while refinancing our home. We couldn't have asked for more!
Was asking for a market rate adjustment and instead, a complete refinance took place. Information was requested I was originally told wasn’t needed, processing info took so long the info was requested 3 more times, each time what was being requested changed and old information had to be updated. No one seemed able to go outside the written script and check what was happening. Imagine my surprise when I received a new deed to the house and learned my old mortgage was paid. This should have been a simple market rate adjustment... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,180 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.