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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
How I was helped and my questions were answered.
PennyMac made the process very easy, there was a small snafu with my home owner's insurance, but the customer service team and insurance team helped clear that up quickly and easily.
The process was fairly straight-forward -- more than I expected. Everyone I dealt with was pleasant and helpful and fairly responsive.
My own lack of technologhy knowledge made it a bit harder but my neighbor had the equipmenst and helped get information sent. thank You Nell Harrison
Process was helpful
Great experience
Everything went fine but I felt more communication would have been good
Process took considerably longer than expected with long periods of little communication.
Excellent Customer Service...
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,493 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.