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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,493 reviews
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Marc B.'s profile image
Marc B. 
3 years ago

The PennyMac process could be exponentially improved by assigning ONLY one Representative as customer contact. I had to deal with 13 different people some had no clue what the others have done and repeatedly had explain to them. It was very cumbersome. 

Sheik G.'s profile image
Sheik G. 
3 years ago

The entire process was easy 

Tracy H.'s profile image
Tracy H. 
3 years ago

☆☆☆☆☆ It was a great experience. 

Kevin W.'s profile image
Kevin W. 
3 years ago

5-Star. Thanks for the great experience. 

Jonathan H.'s profile image
Jonathan H. 
3 years ago

Went as planned 

Robert K.'s profile image
Robert K. 
3 years ago

Timely response to questions. Clearly communicate to me what I needed to do. Easy closing. 

Michael M.'s profile image
Michael M. 
3 years ago

Nothing but the best, thanks for helping to us refinance through penny Mac 

Anthony B.'s profile image
Anthony B. 
3 years ago

Everything went well. There were several issues after the initial closing with missing signatures and name issues (my wife's last name was not correct on many of the documents). We had to work with the title company to sign several documents after the loan closing was complete. However, this all had to do with the title company - everything from PennyMac was great. 

Sabrina H.'s profile image
Sabrina H. 
3 years ago

After the paperwork was corrected the process went quickly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,493 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.