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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,221 reviews
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Hector Daza F.'s profile image
Hector Daza F. 
on Birdeye

2 years ago

Everyone was pleasant and communicated clearly, which made the process better and faster. 

Richard J.'s profile image
Richard J. 
on Birdeye

2 years ago

No comments 

William A.'s profile image
William A. 
on Birdeye

2 years ago

Kevin Lovely was a huge help. 

Jami B.'s profile image
Jami B. 
on Birdeye

2 years ago

Great Experience! 

Jannette A.'s profile image
Jannette A. 
on Birdeye

2 years ago

I’m writing this review because I’m very upset and frustrated with how our loan has been handled so far. We were supposed to close our house on Friday, February 18. On Thursday morning, the title company sent an email concerned that our lender had not sent the title company the documents to review. They attempted to contact Paul Fryer several times the day prior, but he never responded. At that point, I decided to call Paul, and instead, *different people (Pam, Jennifer, Sheryl, even Kyle) answered and tried to help me find... read more

Jeffrey S.'s profile image
Jeffrey S. 
on Birdeye

2 years ago

Well when we closed we were given a particular date to close and we ended up closing sooner than expected. We ended up paying a whole month's mortgage for no reason. The agent we did the final closing paperwork kind of made me feel like an idiot for wasting all that money. Said I shouldn't have paid last month. We had been instructed to do so. Money is tight these days. 

Daniel Nahaku I.'s profile image
Daniel Nahaku I. 
on Birdeye

2 years ago

Process was simple and painless 

BRADLEY B.'s profile image
BRADLEY B. 
on Birdeye

2 years ago

Good communication and easy to navigate through. 

Joseph N.'s profile image
Joseph N. 
on Birdeye

2 years ago

PennyMac made the entire mortgage process as painless as it could be; Weekly phone calls, no duplicate requests, actual people answering the phone, and an on-time closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,221 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.