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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
Select a rating
Carolyn A.'s profile image
Carolyn A. 
on Birdeye

8 months ago

I liked that I had direct access to a loan team and always got quick responses  

Business response:

Thank you for the positive review, Carolyn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Terri M.'s profile image
Terri M. 
on Birdeye

8 months ago

Liam and Trevor were both professional and knowledgeable. Kept me updated on the loan process.  

Business response:

Hi Terri - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Victoria Perez D.'s profile image
Victoria Perez D. 
on Birdeye

8 months ago

The loan agent and the closing agent provided exceptional service! Thank you 

Business response:

Thank you for the positive review, Victoria! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Glenda G.'s profile image
Glenda G. 
on Birdeye

8 months ago

Jason P & Edna G and their teams, made this an exceptional experience. Thank you to all of them. 

Business response:

Thank you for taking the time to share your experience with us, Glenda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Sidney S.'s profile image
Sidney S. 
on Birdeye

8 months ago

Russ was outstanding overall, but especially in his responsiveness. He made the process seamless.  

Business response:

Thank you for the positive review, Sidney! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Curtis V.'s profile image
Curtis V. 
on Birdeye

8 months ago

Russ did a great job and was very helpful. 

Business response:

Hi Curtis - Your feedback is greatly appreciated. Thank you for the review. 

Delisa J.'s profile image
Delisa J. 
on Birdeye

8 months ago

thank you to all the loan people who helped us, latoyaka merritt, nicholas schmidt great patience with me, called me back quick 

Business response:

Hi Delisa - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Rafael G.'s profile image
Rafael G. 
on Birdeye

8 months ago

I'm very happy tank you for your helping  

Business response:

Hi Rafael - Your feedback is greatly appreciated. Thank you for the review. 

Vishall P.'s profile image
Vishall P. 
on Birdeye

8 months ago

n/a 

Business response:

Hi Vishall - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.