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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,221 reviews
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Gerald T.'s profile image
Gerald T. 
on Birdeye

2 years ago

Polina was supposed to help expedite my closing because it was time sensitive. She dropped the ball 

Kevin Q.'s profile image
Kevin Q. 
on Birdeye

2 years ago

None at this time 

Christopher C.'s profile image
Christopher C. 
on Birdeye

2 years ago

Great service 

BEVERLY S.'s profile image
BEVERLY S. 
on Birdeye

2 years ago

Robert was very Pleasant kept me updated weekly on the process truly appreciate the entire Mac team my refi went smooth even spoke with the president of the company in reference to helping complete task thank you 

Lawrence R.'s profile image
Lawrence R. 
on Birdeye

2 years ago

No further comment 

Rafael P.'s profile image
Rafael P. 
on Birdeye

2 years ago

Thank you everything was great 

Julia L.'s profile image
Julia L. 
on Birdeye

2 years ago

A few issues getting closed in time to replace the roof before the rain started in Oregon but staff did a good job. 

Brian P.'s profile image
Brian P. 
on Birdeye

2 years ago

PennyMac was already servicing my loan, so for them to do the refi was significantly easier and less time consuming than to go through another company. Overall great experience! 

Eric S.'s profile image
Eric S. 
on Birdeye

2 years ago

I do not like taking surveys… this is the second one that I have completed for this loan 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,221 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.