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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,201 reviews
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ALLISON M.'s profile image
ALLISON M. 
3 years ago

Lamara could not answer my question confidently and did not offer to figure it out and then get back to me. 

Truda A.'s profile image
Truda A. 
3 years ago

Great experience during covid. 

Jacqueline M S.'s profile image
Jacqueline M S. 
3 years ago

Terrible communication. I was told repeatedly that my loan had been approved and then I was continually asked for more and more documents. All the way up until the day before the signing, the document was then provided overnight (as I too work for a living). My Signing was then canceled and I never received any notification of that. I waited for the notary to show up at my house oh, I took the day off of work. I don't think I ever actually spoke to Sumayyah. I think she just left a couple messages on my voicemail asking me f... read more

Jeff R.'s profile image
Jeff R. 
3 years ago

Jeff radom 

Edgard M.'s profile image
Edgard M. 
3 years ago

Ms Ivy was amazing. Keep up the excellent work and wonderful personality. Extremely communicative despite the 3 hr time zone which was amazing. Thank you thank you again. Mr Edgard and Kim Martinez. 

Deborah C.'s profile image
Deborah C. 
3 years ago

I had a great team of LOAN Officers who was able to assist me in everything and in every direction I needed to go. When I had a Computer Problem or Douc Sign, someone was there to walk me the step by step, the underwriter and the Closing Officer performed a Great Job whenever I had a question I made a call and got the answer right away. The Mac Team Served Me Well And 8 Will Highly Recommend This Company To Anyone I Know That Is Trying To Purchase Some Property. 

Colin L.'s profile image
Colin L. 
3 years ago

Good job laronda 

Troy B.'s profile image
Troy B. 
3 years ago

Some of the documents requested had already been submitted as part of other required documents. All in all the experience was good. Thank you. 

Allie A.'s profile image
Allie A. 
3 years ago

Maxwell was personable, knowledgeable and able to answer any questions that I had. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,201 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.