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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,200 reviews
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Christopher S.'s profile image
Christopher S. 
3 years ago

The document request process is very frustrating. Never ends. 

TOYA H.'s profile image
TOYA H. 
3 years ago

It was quick and professional 

Myrna R.'s profile image
Myrna R. 
3 years ago

actual work..... i was being asked for proof of payments for payments made to pennymac....internal information if it is just a refi. 

Victor Garcia I.'s profile image
Victor Garcia I. 
3 years ago

Anita Grayson was wonderful to work with. She always stayed in contact and made the process as easy as it could have been. Thank you for the great service you provided. 

Roy T.'s profile image
Roy T. 
3 years ago

Everything was great with Brianna Parker. I would recommend her to anyone who is interested in a refi!! 

Joel P.'s profile image
Joel P. 
3 years ago

Overall loan process was quick and easy and went thru faster then I initially thought. 

Daniel B.'s profile image
Daniel B. 
3 years ago

the underwriters requests for employment and income documentation seemed over the top. they never seemed to be satisfied. this was a refi of a Pennymac mortgage I have been paying for 12 years without fail and I have over 50% equity in the property but none of that seemed to matter. 

Mark G.'s profile image
Mark G. 
3 years ago

It took forever and lots of issues with loan. 

Shah C.'s profile image
Shah C. 
3 years ago

I would like to retain my future loan processor, 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,200 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.