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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,221 reviews
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Daniel G.'s profile image
Daniel G. 
on Birdeye

2 years ago

okokokokokokok 

Thomas B.'s profile image
Thomas B. 
on Birdeye

2 years ago

Kyle would call weekly with updates. 

Jamie H.'s profile image
Jamie H. 
on Birdeye

2 years ago

To be an existing pennymac loan customer, we felt the process was very cumbersome, as if we were not known, loyal customers with good credit ratings. 

Bobbie W.'s profile image
Bobbie W. 
on Birdeye

2 years ago

Everything went so pleasant and smooth 

Olwen B.'s profile image
Olwen B. 
on Birdeye

2 years ago

Great service 

Abraham J.'s profile image
Abraham J. 
on Birdeye

2 years ago

All questions and concerns were answered. 

Josh O.'s profile image
Josh O. 
on Birdeye

2 years ago

Pretty good communication 

Emanuel G.'s profile image
Emanuel G. 
on Birdeye

2 years ago

You escrow department are unwilling, not capable or just incompetent to use the documents and make the correct adjustment. I just closed Oct 2021 plus a Disable Veteran who is exempted from taxes all taxes. All the required documents was provided now the escrow department paid something not required if only if they reviewed the documents provided. Now my monthly payment is way to high for me to pay based on incorrect information. Based on the payment required foreclosure is my only option based on I live in a fix disabilit... read more

Richard M.'s profile image
Richard M. 
on Birdeye

2 years ago

Working with Tara was a delight. Always kept me informed for all the needed paperwork. Made the entire experience a delight. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,221 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.