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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,202 reviews
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Kathy L.'s profile image
Kathy L. 
3 years ago

Consistent and thorough communication. 

Abraham S.'s profile image
Abraham S. 
3 years ago

All expectations were met and done in a timely manner 

Pralay B.'s profile image
Pralay B. 
3 years ago

N/A N/A N/A N/A N/A N/A 

Winifred M.'s profile image
Winifred M. 
3 years ago

Less repetitive requests, computer program difficult to work with 

Alfonso V.'s profile image
Alfonso V. 
3 years ago

Great from start to finish! 

Steven M.'s profile image
Steven M. 
3 years ago

Chavaya Newton was a very good communicator - clear, comprehensive and punctual were his traits. I am very satisfied that he ensured I was prepared prior to arrival, that I knew exactly where we were meeting and that my wife and clearly understood the expectations of each of us during the entire process. Thank you sir! 

Carrie H.'s profile image
Carrie H. 
3 years ago

Fantastic service - fantastic company This is my 2nd mortgage with PennyMac 

Bonnie L.'s profile image
Bonnie L. 
3 years ago

Great service and quick close 

Michael V.'s profile image
Michael V. 
3 years ago

Communication was just awful. The left hand did not know what the right hand did. Constantly having to call in to speak to my agent who never returned my calls. Overall, a lengthy and unpleasant experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,202 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.