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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,205 reviews
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Joan W.'s profile image
Joan W. 
3 years ago

I have no idea who Damian Scott is. Emails were sent to us using his email address but other employees were sending the messages 

Kevin C.'s profile image
Kevin C. 
3 years ago

My experience with PennyMac made the whole process so easy for refinancing my home. Team members provided the best lending advice, very informative through the application process to closing of the loan. 

Brian L.'s profile image
Brian L. 
3 years ago

Very dedicated professional 

John K.'s profile image
John K. 
3 years ago

Penny Mac has always been the best. Thanks 

Brendon M.'s profile image
Brendon M. 
3 years ago

I live in a rural area and was told that I needed to get my water source tested. When I asked Sarkis where to get the water test he said it was fine to get it anywhere. I spent $150 on a test that met the requirements only to find out that it had to be done by the local health department. I was told that I would be reimbursed and I have still not received the reimbursment. The approval was on 10/14/21. 

Andrea S.'s profile image
Andrea S. 
3 years ago

We made many calls to supervisors and voiced our opinions along the way. Tony failed us in many ways. 

Deborah S.'s profile image
Deborah S. 
3 years ago

We have been with PennyMac for many years and they have always been great. If you are buying a house or refinancing you should give them a chance. 

ERIC E.'s profile image
ERIC E. 
3 years ago

Everything was above my expectations 

Kevin N.'s profile image
Kevin N. 
3 years ago

Great experience. Closed in expected time frame. Received timely feedback. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,205 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.