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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,239 reviews
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Ronald G.'s profile image
Ronald G. 
on Birdeye

2 years ago

Clear from beginning to end. Communication was top notch and all of the ppl involved were courteous, professional, and knowledgeable. 

Chun C.'s profile image
Chun C. 
on Birdeye

2 years ago

Great communication 

Joseph W.'s profile image
Joseph W. 
on Birdeye

2 years ago

I was happy with Anna and did not expect a different rep to take over during the week of my close. As I understand, Anna left for vacation. 

TERRELL G.'s profile image
TERRELL G. 
on Birdeye

2 years ago

We were passed from our original loan officer to another and we felt like the closing disclosures that we received over the couple of weeks were all over the place. My husband had to call to talk through the numbers. At one point the closing funds were up to $30k and we almost went with another company. Overall the experience was just okay. 

KRYSTAL C.'s profile image
KRYSTAL C. 
on Birdeye

2 years ago

I like that everything was communicated clearly from beginning to the end. 

William Davis J.'s profile image
William Davis J. 
on Birdeye

2 years ago

I like quick responses and the Penny Mac team were on it! 

Sylvia F.'s profile image
Sylvia F. 
on Birdeye

2 years ago

It was all Edward. He walked me through so I knew how to fill in the forms and get them filed quickly. He touched base with me every week to keep me well informed on how the loan was progressing. I had no surprises. Thank you Edward for making my refinancing a complete pleasure. 

KENNETH A.'s profile image
KENNETH A. 
on Birdeye

2 years ago

Professional, accurate and timely. What else can you ask for. Great job! 

CHARLES S.'s profile image
CHARLES S. 
on Birdeye

2 years ago

Things were good 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,239 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.