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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,239 reviews
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Nandana P.'s profile image
Nandana P. 
on Birdeye

2 years ago

I was extremely disappointed with the service, I had to do the loan process twice had to run a credit report twice because Penny Mac lost my loan application in the system. I was supposed to get her crate to us to the lawn since it was delayed more than two months I never received any of that I am truly disappointed 

Peggy B.'s profile image
Peggy B. 
on Birdeye

2 years ago

Consistent clear communication! 

Matthew M.'s profile image
Matthew M. 
on Birdeye

2 years ago

Everything went smoothly 

Donna P.'s profile image
Donna P. 
on Birdeye

2 years ago

Chantel was wonderful to work with. She made a loan process a pleasant experience. 

CYNTHIA M.'s profile image
CYNTHIA M. 
on Birdeye

2 years ago

Chantel and all of the associates at PennyMac made us feel well cared for during the process of our refi. Many thanks for making the experience smooth. 

Deborah M.'s profile image
Deborah M. 
on Birdeye

2 years ago

Excellent follow-up at each step of the process. Answered questions promptly 

Kyle M.'s profile image
Kyle M. 
on Birdeye

2 years ago

Everything was explained to me with care and all my questions were answered 

Erik H.'s profile image
Erik H. 
on Birdeye

2 years ago

Danyell was gret 

Deirdre S.'s profile image
Deirdre S. 
on Birdeye

2 years ago

My experience with PennyMac was awesome. Working with Chantel Bryant was amazing. She was easy to talk to. She clearly communicated the process and answered all of my questions throughout. I closed on-time as expected, and couldn't have asked for a better experience. Chantel and the PennyMac staff, definitely get 5 stars from me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,239 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.