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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
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Jeremy H.'s profile image
Jeremy H. 
on Birdeye

9 months ago

Mary and Adam were awesome to work with and they keep me in the loop and updateed every step and were very helpful during the whole process. 

Business response:

Hi Jeremy - Your feedback is greatly appreciated. Thank you for the review. 

Jonathan S.'s profile image
Jonathan S. 
on Birdeye

9 months ago

I had the best team. Always keep me updated. 

Business response:

Hi Jonathan - Your feedback is greatly appreciated. Thank you for the review. 

Carlo C.'s profile image
Carlo C. 
on Birdeye

9 months ago

Great and prompt service 

Business response:

Hi Carlo - Your feedback is greatly appreciated. Thank you for the review. 

Lester C.'s profile image
Lester C. 
on Birdeye

9 months ago

The process was pretty flawless and the customer service from the MAC team was outstanding 

Business response:

Hi Lester - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Todd P.'s profile image
Todd P. 
on Birdeye

9 months ago

Both Latrice and Michael are faunistic loan officers and were very responsive to any and all questions and requests I had. Top Notch!!  

Business response:

Hi Todd - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John D.'s profile image
John D. 
on Birdeye

9 months ago

Even the title company I worked with said that the response they had with the PennyMac team was excellent! Everything went very smoothly. 

Business response:

Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Vincent Tedesco Wata Vincent J. T.'s profile image
Vincent Tedesco Wata Vincent J. T. 
on Birdeye

9 months ago

PennyMac holds my original mortgage. They were the obvious choice for my home equity loan. PennyMac exceeded my expectations. Yester did an amazing job keeping me informed and answering all questions. Yester is very knowledgeable and professional.  

Business response:

Thank you for taking the time to share your experience with us, Vincent. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Pranav P.'s profile image
Pranav P. 
on Birdeye

9 months ago

Nicole Lococo and Michael Kramer did excellent job!  

Business response:

Hi Pranav - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Timothy A.'s profile image
Timothy A. 
on Birdeye

9 months ago

Faiza Saleem is truly a huge asset to PennyMac. Her professionalism, effectiveness,responses were very timely. We never had to guess what was going on and when, or what deliverables were due. Her attention to detail is remarkable. Need more like her! 

Business response:

Thank you for taking the time to share your experience with us, Timothy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.