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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Claudia was amazing. There were a few issues that cropped up but she stepped in to help.
This is a second mortgage we've had with PennyMac. Closings are never easy but this is as smooth as it could get. I would use PennyMac again if I were closing on another home.
Francesca was listed on the emails and documents, but I never did speak to her. The person who filled out my original application actually helped me a couple times, but most of my conversations were with whoever answered the main line. I usually did have to be transferred around a few times before getting someone who could help. The only reason I went ahead with the process, despite the poor communication, was that it was a refinance and I had already been through a purchase before. I was able to find out a lot online an... read more
The service I received at pennymac was great. 5 stars
Claudia was excellent.
Sandrea communicated often and with pertinent information.
The communication was great
Nothing more to add at this time
Ease of process. Limited paperwork required. Customer service friendly. We received timely updates on activity of our mortgage processing. Well done.
PENNYMAC has a 4.5 star rating with 49,239 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.