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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,239 reviews
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Alan E.'s profile image
Alan E. 
on Birdeye

2 years ago

…the entire process was fast and easy with no fuss whatsoever…my wife and I actually enjoyed the experience and have shared it with family and friends…Karina was a great facilitator and was very helpful…thanks… 

Branden M.'s profile image
Branden M. 
on Birdeye

2 years ago

Way to much to put in a text. From start to finish it was lies. When I have to step in and explain what I'd wrong its a problem! Especially being that you charged me thousands of dollars for zero communication and empty promises. This was a terrible experience and if I haven't already been financially in dept to this transaction I would have walked away .. 

Anita V.'s profile image
Anita V. 
on Birdeye

2 years ago

90% of my loan was not handled by Ms. Babalola, but when it was turned over to her, I found it extremely challenging to contact her when questions arose. I was never given a phone number or way of contacting her, and I could never get questions efficiently addressed unless I searched for the explanation myself. 

Palani B.'s profile image
Palani B. 
on Birdeye

2 years ago

Great Service!! 

ZACHARY I.'s profile image
ZACHARY I. 
on Birdeye

2 years ago

Dependable and accurate 

Jeffrey T.'s profile image
Jeffrey T. 
on Birdeye

2 years ago

Went through in 3 weeks. 5 Stars 

VALERIE A.'s profile image
VALERIE A. 
on Birdeye

2 years ago

Everything was great I got all my questions answered and Mr Mario was very helpful 

Bryan P.'s profile image
Bryan P. 
on Birdeye

2 years ago

Some reason there was a miscommunication on my monies that I had. 

Jill J.'s profile image
Jill J. 
on Birdeye

2 years ago

Linda was easy to get ahold of, and the process was amazingly simple. I have an Amex card and the only thing that was confusing is that I the underwriters were not more clear about the documents i could send showing I had paid off in full this 30day charge account. But Linda helped me through it and would check that all my info uploaded and was an excellent in between. I enjoyed working with her very much. Honestly, I think I had one of the easiest re-fi processes of anyone I know! thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,239 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.