This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brittnee and crew at PENNYMAC made refinance a breeze!
Everything went smooth we had issues or delays
Though there were some miscommunication, it was great overall.
Great overall experience
Linda Frazier made everything easy and enjoyable.
Following up the application to complete the process.
She is so patient in updating and communicating with us.
The loan process to way to long. The documents that were requested made no sense, example the documentation on a HELOC from another property that I own. Nothing changed since the last time I refinanced my home at it didn’t take long at all last time. I Was refinancing a loan that PennyMac had so you would think PennyMac would have all they need.
Lack of response from loan specialist and loan officer. Incorrect figures on closing doc, not updated before scheduled closing date. Loan officer purchasing points without my knowledge. No guidance on next mortgage payment date, no knowledge from the team that the portal will still reflect old loan details. Still unknown when the next payment is due. Horrible service from the Pennymac team.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,239 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.