This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
i DONT KNOW WHAT MORE TO SAY....... i WAS HAPPY WITH MY EXPERIENCE
From beginning to end I was informed and quickly brought up to date with clear and precise communication. All individuals involved with the process were extremely professional, courteous and friendly. My experience was fantastic. PennyMac refinance team went over and beyond with the customer service. I would give 15 stars on the customer service alone. I come from a large Hispanic family. Moving forward all my friends and relatives will use PennyMac for their home buying and refinance needs! Thank you team for an experience ... read more
Well done, prompt & efficent
Easy helpful staff
Was told several times that I would be contacted once a week to discuss loan and if anything was needed was not something I wanted to hear
Requested documents over and over. Took way to long to get this done. Always needing more documents Many had been sent multiple time
I don’t have any
We had a good experience.
I have already answered this question at length.
PENNYMAC has a 4.4 star rating with 48,219 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.