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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Better, more, communication.
Linda and the entire PennyMac team were once again great to work with and that is why we continue to come back to you for all of our mortgage needs. Thank you for the great service!
Very nice, relaxing experience and timely accurate
Britnee was very responsive
Linda is the best!!
Karina was a bright spot with her consistent service. Underwriting made her job impossible! Their request for the absurd without research or consideration of the big picture was both idiotic and unkind. They wasted enormous amounts of time and good will. They left Karina in a difficult position trying to support me as I faced a larger broken structure at your bank.
The PennyMac process could be exponentially improved by assigning ONLY one Representative as customer contact. I had to deal with 13 different people some had no clue what the others have done and repeatedly had explain to them. It was very cumbersome.
How I was helped and my questions were answered.
Tyra called me every week with an update, no matter what the status. Five stars!
PENNYMAC has a 4.5 star rating with 49,243 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.