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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,245 reviews
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Christopher H.'s profile image
Christopher H. 
on Birdeye

2 years ago

Better communication between all of the parties that were helping with the loan. There were some confusion it seems and one person saying one thing, yet the other person was unaware of the conversation or agreement. We were told to pay or mortgage for the previous loan, which we were told we would receive that money back. We did not receive the money back and our loan was paid in full 3 days after paying the mortgage payment. 

NED K.'s profile image
NED K. 
on Birdeye

2 years ago

Extremely fast, accurate and easy. Delivered what they said. 

Lisa R.'s profile image
Lisa R. 
on Birdeye

2 years ago

Great experience thanks! 

Gary B.'s profile image
Gary B. 
on Birdeye

2 years ago

Very helpful 

Judith B.'s profile image
Judith B. 
on Birdeye

2 years ago

Great working with you. You provided continuous information and brought everything needed together for an on time closing. 

Dominick R.'s profile image
Dominick R. 
on Birdeye

2 years ago

Very easy and smooth process. 

TIFFANY K.'s profile image
TIFFANY K. 
on Birdeye

2 years ago

Paulette was amazing. There were miscommunication on some things during the closing but it wasn’t on her it was dealing with other things and things we had to figure out with a beyond housing loan. 

James E.'s profile image
James E. 
on Birdeye

2 years ago

Near the end of the process I felt I was put in put in a position to initiate communication between title company and PennyMac concerning documents that were needed. I understand the loan officers have a lot of different cases and Liam probably did a great job of handling his workload. 

Michael L.'s profile image
Michael L. 
on Birdeye

2 years ago

When we had question, the pennymac team answered quickly.. After all said and done it was easier than we expected. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,245 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.